Refund Policy
This MVP refund policy is designed for simple paid digital products while TCC validates demand.
Digital access
Paid products are digital resources. Once access has been delivered, refunds are not automatic.
If payment is taken but access is not delivered, TCC should either provide access or refund the payment.
Good-faith support
If a buyer pays for the wrong product, cannot access the editable resource, or has a genuine issue, TCC should handle it directly and fairly through ••••••••••••k.
For Pro membership access, email ••••••••••••k.
Stripe records
Payments should be made through Stripe Payment Links so there is a clear record of buyer email, payment status, and refund status.
Refunds, where approved, should be processed through Stripe.
Last updated: 2026-06-06. This MVP policy should be reviewed before a full commercial launch.